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Terms and Conditions

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PREVENTIVE HEALTHCARE INDIA (PHCI)
These terms and conditions (“Terms”) between you and Preventive Health Care India, having its corporate office at No. 606 Vishal Tower District Centre Janakpui New Delhi 110058. (“PREVENTIVE HEALTH CARE INDIA”) governs your membership with PREVENTIVE HEALTH CARE INDIA and your use of the membership issued by PREVENTIVE HEALTH CARE INDIA (“Preventive Healthcheck Plan”). The Terms shall be deemed to have been accepted by you whenever you use PREVENTIVE HEALTH CARE INDIA’s Preventive Healthcheck Plans and/or any of the packages issued by PREVENTIVE HEALTH CARE INDIA, or avail any of the health benefits arising there from. You are understood to have read and agree to abide by (on your own behalf and on behalf of your dependents/family) the Terms. You are requested not to use the PREVENTIVE HEALTH CARE INDIA’s Preventive Healthcheck Plan or any of the Packages issued by PREVENTIVE HEALTH CARE INDIA, or avail any of the health benefits arising therefrom, if any of the terms and conditions contained in the Terms is unacceptable to you.
Usage Process of Doctor Consultation Voucher-
Consult any doctor and attach the bill with this form and send it to us at our office address or send us the scan copy of the voucher and bill at info@phci.org.in. Post verifying all the bills we will deposit the amount (maximum reimbursement per consultation will not exceed Rs500(Rupees Five Hundred only) in your bank account as mentioned by you in the doctor consultation voucher.
TERMS & CONDITIONS
1. This voucher is valid for doctor consultation only. It cannot be used to reimburse any IPD, medicine or any other medical expense except consultation.
2. Maximum reimbursement will be Rs 500 (Five hundred only) per voucher.
3. This voucher is valid for primary member and his/her family only.
Usage Process of Dentist Consultation Voucher-
Consult any dentist and attach the bill with this form and send it to us at our office address or send us the scan copy of the voucher and bill at info@phci.org.in. Post verifying all the bills we will deposit the amount (maximum reimbursement per consultation will not exceed Rs500(Rupees Five Hundred only) in your bank account as mentioned by you in the doctor consultation voucher.
TERMS & CONDITIONS-
Consult any dentist and attach the bill with this form and send it to us at our office address or send us the scan copy of the voucher and bill at info@phci.org.in. Post verifying all the bills we will deposit the amount (maximum reimbursement per consultation will not exceed Rs500(Rupees Five Hundred only) in your bank account as mentioned by you in the doctor consultation voucher.
This voucher is valid for dentist consultation only. It cannot be used to reimburse any IPD, medicine or any other medical expense except consultation.
Maximum reimbursement will be Rs 500 (Five hundred only) per voucher.
This voucher is valid for primary member and his/her family only.
Usage Process of Dentist Consultation Voucher-
Consult any dentist and attach the bill with this form and send it to us at our office address or send us the scan copy of the voucher and bill at info@phci.org.in. Post verifying all the bills we will deposit the amount (maximum reimbursement per consultation will not exceed Rs500(Rupees Five Hundred only) in your bank account as mentioned by you in the doctor consultation voucher.
Usage Process of Eye Checkup Voucher-
Consult any doctor/dentist and attach the bill with this form and send it to us at our office address or send us the scan copy of the voucher and bill at info@phci.org.in . Post verifying all the bills we will deposit the amount (maximum reimbursement per consultation will not exceed Rs500(Rupees Five Hundred only) in your bank account as mentioned by you in the doctor consultation voucher.
TERMS & CONDITIONS-
1- This voucher is valid for Eye checkup only. It cannot be used to reimburse any IPD, medicine or any other medical expense except eye checkup consultation.
2- Maximum reimbursement will be Rs 500 (Five hundred only) per voucher.
3- This voucher is valid for primary member and his/her family only.
Usage Process of shopping Voucher-
Log on to www.Preventive Health Care India.com, choose the products from our shopping cart and call our helpdesk at 01145565063/64 and tell them the product item code which you want to pick from the cart.
Post checking your voucher details we will deliver the desired product to your given address within 7 working days.
TERMS & CONDITIONS-
1- This voucher can be redeemed in our website www.phci.org.in only.
2- This voucher cannot be redeemed for cash or cheque.
3- No change given for purchase below the voucher value.
4- There is one time handling charges of Rs 500 which you need to pay at the time of placing an order.
Usage Process of Pharmacy Voucher-
Buy Medicines from anywhere and get Rs200 reimbursed.
TERMS & CONDITIONS-
1- This voucher is valid for purchasing medicine only.
2- Maximum reimbursement will be Rs 200 (Two hundred only) per voucher.
3- This voucher is valid for primary member and his/her family only..
Usage process of Pathology Discount Card-
Call PHCI helpdesk and book your pathology test and avail upto 30% discount on your pathology test.
TERMS & CONDITIONS-
1- This Card is valid in PHCI empanelled labs only.
2- Card can be used for availing discount in selected labs only,it cannot be used for any cashless facility.
3- Card Validity 1 Year.
PREVENTIVE HEALTH CARE INDIA – Thyrocare Healthcheck Package
Collectively referred as the “PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package” shall be issued by PREVENTIVE HEALTH CARE INDIA in manner as may be determined by PREVENTIVE HEALTH CARE INDIA at its sole discretion.
· You may redeem the PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package” only once in order to avail the PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package A either by itself or along with the PREVENTIVE HEALTH CARE INDIA –Thyrocare’s Package B. It is hereby clarified that you may avail of PREVENTIVE HEALTH CARE INDIA-Thyrocare’s Package A as well as PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package B only if you avail of both simultaneously. You shall not be entitled to avail the PREVENTIVE HEALTH CARE INDIA –Thyrocare’s Package’s B without availing the PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package A.
· It is hereby clarified that you may redeem the PREVENTIVE HEALTH CARE INDIA- Thyrocare’s Premier Package, PREVENTIVE HEALTH CARE INDIA- Thyrocare’s Classic Package and the PREVENTIVE HEALTH CARE INDIA –Thyrocare Freedom Healthcheck Package either separately or simultaneously with each other within the stated timeframe and validity by PREVENTIVE HEALTH CARE INDIA
· You may avail PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package A and/or the PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package free of any cost, including collection of sample(s) and delivery of reports at the address prescribed by you. You may avail the PREVENTIVE HEALTH CARE INDIA –Thyrocare’s Package B by paying an amount of Rs. 200 (Rupees two hundred only) directly to Thyrocare technician at the time of collection of your blood sample in case home collection services are availed, or when you visit Thyrocare collection centre. Each PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package shall have a unique identification number (“Thyrocare Package Number”) and date of expiry (“Thyrocare Package Expiry Date”) printed/stamped on your package coupon. You may use the relevant Thyrocare Package, subject to the provisions, T&C’s stated on your package, at any time up till the Expiry Date.
· PREVENTIVE HEALTH CARE INDIA –Thyrocare package issued can be used by calling Thyrocare helpdesk numbers as mentioned on the voucher. At the time of making such booking, you shall be required to state
(i) PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package Number and PREVENTIVE HEALTH CARE INDIA –Thyrocare Healthcheck Package Expiry Date thereof;
(ii) address for collection of sample(s) and delivery of report;
(iv) your contact number, preferably your mobile phone number; and » You shall be required to undergo fasting for a minimum of 12 (twelve) hours prior to providing sample(s) for any of the tests specified. It is recommended that you undergo overnight fasting prior to provision of sample(s). Additional directions may be provided to you by Thyrocare at the time of placing the booking, if required. PREVENTIVE HEALTH CARE INDIA shall not be responsible in any manner whatsoever if you do not undergo fasting as prescribed herein or follow any directions provided to you.
» You shall be required to obtain confirmation directly from Thyrocare regarding availability of authorised Thyrocare service centre and/or provision for collection of samples and delivery of reports at address prescribed by you (“Home Service”) in your city. In the event such Home Service is not available in your city, you shall be required to visit the nearest Thyrocare service centre for providing sample(s) and collecting reports. The list of cities where Thyrocare service centre is located is subject to change at any time without prior notice.
· » Reports for the tests carried out shall be made available within 3 (three) to 5 (five) days after collection of sample(s) at (i) the address specified by you, if Home Service is available at your location; or (ii) the Thyrocare service centre where you provided the sample(s). Reports may also be provided to you by email if requested.
» In the event of cancellation of tests by Thyrocare for various clinical reasons such as the sample becoming unfit for processing due to inadvertent reasons like hemolysation or clotting or quality deterioration of sample, sample becoming insufficient due to multiple retesting of certain parameters, absurd values generated due to reasons not under control etc., Thyrocare may re-conduct the test/investigation desired by you. Such retesting, including collection of sample(s) from and delivery of reports to the address specified by you, shall be conducted free of any costs or charges of any nature whatsoever to you. However if the reports for the test/investigation desired by you are released and you thereafter ask for retesting, you shall be charged for such retesting as per the prevailing Thyrocare rates.
· » Neither PREVENTIVE HEALTH CARE INDIA nor Thyrocare shall be responsible for any delays in getting the sample(s) to the central processing laboratory of Thyrocare or in delivery of reports which may arise due to causes beyond their organizational control such as delay by courier agency, unexpected cancellation of commercial flights due to extreme weather conditions, natural calamities or any other force majeure condition, or your absence or unavailability at the address specified by you when report delivery is attempted. In such an event, Thyrocare may, at its discretion and on a case to case basis, re-conduct the test/investigation desired by you, including collection of sample(s) from and delivery of reports to the address specified by the you, free of any costs or charges of any nature whatsoever to you.
» Any results generated from any tests conducted through usage of any Thyrocare Package may not be used for any medico-legal purposes.
» Thyrocare shall be solely responsible for any defect or deficiency with regard to conducting tests/investigations, collection of sample(s) and preparation and delivery of reports, including without limitation deficiency in quality of testing, default in meeting timelines or otherwise. PREVENTIVE HEALTH CARE INDIA shall not be responsible for any deficiency in service on part of Thyrocare. Any complaint by you regarding the standards of service or quality, or anything in relation to the services provided by Thyrocare, shall be solely handled and resolved directly by Thyrocare. PREVENTIVE HEALTH CARE INDIA shall not be responsible for any such complaint.
» Neither PREVENTIVE HEALTH CARE INDIA nor Thyrocare shall be responsible for any issues arising in case you directly avail service from a service provider without making a prior booking with Thyrocare as per the procedure stated herein.